Making Online Learning Accessible

Accessibility refers to the features and attributes of instruction that ensure its ability to be used or understood. Web accessibility refers to a set of standards that guide the design of online websites, tools, and applications to ensure ease of use for all students, including auditory, visual, cognitive, and physical aspects of technology. Consider the unique needs of every individual. Work with your institution’s instructional designer and disability specialists to ensure accessibility for all. Be sure to make accommodations regarding learning preferences and technical competencies as needed.

2. Build in Accessibility Right from the Start:

Designing for accessibility means creating content that is accessible to the greatest number of diverse learners. Ensure that all students have the equipment they need and run a series of online tech checks. Make sure that content supports all students and ensures inclusion; and that it provides multiple opportunities for engagement, interaction, and challenge.  You will need to know how to make the course materials accessible by way of (a) making a clear path for success in the way you present your materials; (b) integrating useful guidelines and tips; and (c) thoughtful use of a combination of synchronous and asynchronous tools.  Good practice means ensuring too that an accessibility statement is clearly included in every syllabus. 

3. Refer to Universal Design for Learning Framework (UDL):

Ensure accessibility by using the Universal Design for Learning framework. Principles of this framework indicate that supports benefit all learners, not just those with disabilities. This framework operates on three principles: (a) Provide multiple means of representation (the what of learning); (b) Provide multiple means of action and expression (the how of learning); and (c) Provide multiple means for engagement (the why of learning). The key phrase here is multiple means. Accessibility and universal design depend on a variety of means - or methods - across these three areas.

4. Make Assignments Transparent:

Making assignments transparent helps students navigate their work more successfully, and sustains engagement. Communicate to students the purpose of the assignment, what knowledge or skills they will gain from completing the assignment, and how that knowledge or skill will be valuable to them. Be clear about the task at hand by communicating the steps that students should take to complete the assignment. Well before the assignment is due, share the rubrics or checklists that you will use to evaluate students’ work so they are aware of the requirements, expectations, and grading criteria.

5. Address Individual Learning Preferences and Abilities:

Each individual has preferred modes of receiving and processing information or demonstrating knowledge and abilities. To ensure inclusivity, be flexible in the ways that information is presented, in the ways that students can become engaged, and the ways in which they can respond or demonstrate their knowledge and skills. The goal is to create an environment of support and challenge that can reach and inspire all students. Minimize barriers in instruction by providing appropriate accommodations, supports, and challenges, and always maintain high achievement expectations for everybody! 

6. Create Accessible Text Content:

Certain strategies can assist you to ensure and maintain inclusivity. Run the accessibility checker as you create Word Docs, PDFs, and PowerPoints and correct the errors and warnings as you work. Provide links to online resources and/or order a digital course packet for hard to come by resources. All visuals should be accessible to all students. Use the formatting tools in your text editor to enable screen readers (a tool to help visually impaired learners). Pictures, graphs, and formulas need alternate text descriptions (again, for screen readers).

7. Make Digital Content Accessible:

Videos are increasingly being integrated into online courses. While effective, this can create barriers for students with hearing problems. To ensure inclusivity, it is good practice to create a text supplement at the same time that you create a video. You create accessible video by including captions that appear within the video itself, allowing learners to read the text with the images. A common way to caption videos is to do in two steps; creating the transcript and then adding it to the video. Alternatively, you can use appropriate software that creates the captions automatically from the video. 

8. Ensure Easy Access to All Resources:

Establish clear academic, administrative, and communication policies for instruction. Include an accommodation statement in your syllabus or curriculum. Be sure to provide easy access links to libraries, learning resources and appropriate social media, with both synchronous and asynchronous options. These options must be available on mobile devices as well. Make sure that equity content is accurate. Navigation processes and tools should be simple, consistent, and intuitive; including explicit organization and clearly labeled course segments. At all times, your pedagogy and teaching approach--not the convenience of technology--should drive your accessibility enhancements!  

9. Use Milestone Planning:

A milestone plan or work schedule will clearly outline what is going to happen and when. A visual flowchart can support the structure of your course design, including weekly previews and summaries. These connections illustrate the course structure and allow students to understand the progression of the topic they are studying. Make sure that the flowchart includes the following: an overview to introduce the whole course, a preview for each unit or week, a summary of how a completed week or module relates to the upcoming week or module, and a summary at the end of a unit and its connection to the upcoming unit.

10. Make Changes as Needed!

Even the most accessible online programs can still pose challenges for students. Be sure to include a feedback or review component throughout the course and/or at the end. This allows you to make changes or revisions accordingly. Be willing to receive constructive feedback from your students, and actually utilize this feedback to enable you to continue to make necessary and beneficial accommodations. Seeking feedback ensures that students will see themselves as valued partners in the learning process and that their perspectives are heard and respected.