Responsive Leadership in Social Services
A Practical Approach for Optimizing Engagement and Performance
- Stephen de Groot - Myriad Consultation and Counseling and University of Manitoba
Human Services Management
Written for new and experienced social services managers and supervisors alike, Responsive Leadership in Social Services provides the practical tools, strategies, and insights to inspire, motivate, and engage employees and staff. Along with over 100 strategies and two simple tools—the Key Performance Motivators Scale (KPMS) and the Preferred Leadership Profile (PLP)—a wealth of practice wisdom, scholarship, and evidence-based research is presented to demonstrate the role of effective leadership and how it achieves positive client outcomes.
Learn more about Stephen de Groot!Supplements
A Preferred Leadership Profile (PLP) and Key Performance Motivators Scale (KPMS) are available to those using this book. To access these tools, visit study.sagepub.com/degroot.
“Responsive Leadership has enhanced our capacity more than any other approach undertaken. . . . De Groot’s approach has improved employee and client outcomes.”
“A useful yet practical approach any social service supervisor would find helpful.”
“The author has articulated solid supervisory practices which are consistent with my view of the field of supervision in the human services. I also concur with his important contribution of providing students with hands-on tools that they can carry and use in the field.”
“De Groot presents an undercover point-of-view of the social service agency by providing students with perspectives and actions from a supervisor’s normal day in the trenches of organizational supervision.”
“[D]e Groot’s commitment to the success and fulfillment of employees is apparent in his thoughtful and authentic approach to supervision . . . Through the application of practical and straightforward strategies based on communication and feedback strategies, [de Groot] offers a unique approach to supervision practice based on the ‘how’ of positive communication.”
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By providing two models for leaders to explore, this detailed, practical book is solution-focussed in its approach. The case examples coach the individual, enabling them to rehearse scenarios and reflect on their own leadership.
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