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Performance Appraisal and Management
- Kevin R. Murphy - Colorado State University, USA
- Jeanette N. Cleveland - Colorado State University, USA
- Madison E. Hanscom - Colorado State University, USA
March 2018 | 424 pages | SAGE Publications, Inc
Organizations of all sizes face the challenge of accurately and fairly evaluating performance in the workplace. Performance Appraisal and Management distills the best available research and translates those findings into practical, concrete strategies. This text explores common obstacles and why certain performance appraisal methods often fail. Using a strategic, evidence-based approach, the authors outline best practices for avoiding common pitfalls and help organizations achieve their maximum potential. Cases, exercises, and spotlight boxes on timely issues like cyberbullying in the workplace and appraising team performance provides readers with opportunities to hone their critical thinking and decision-making skills.
Preface
Acknowledgments
About the Authors
Section I: Introduction
Chapter 1: Performance Appraisal: Research and Practice
Chapter 2: Performance Management and Performance Appraisal
Chapter 3: Defining Job Performance
Section II: The Performance Appraisal Process
Chapter 4: The Four Key Challenges to Performance Appraisal
Chapter 5: Obtaining Information and Evaluating Performance
Chapter 6: Rating Scales and Rater Training
Chapter 7: How Context Influences Performance Appraisal
Chapter 8: How Organizations Use Performance Appraisal
Section III: Challenges in Implementing and Evaluating Performance Appraisal Systems
Chapter 9: Giving and Receiving Feedback
Chapter 10: Dealing with Reactions and Attitudes
Chapter 11: Evaluating Performance Ratings
Chapter 12: Rater Goals and Rating Distortion
Section IV: Improving Performance Appraisal Systems
Chapter 13: The Performance Appraisal Debate
Chapter 14: Building Better Performance Appraisal Systems
Appendix A: Rating Scale Formats
References
Index
Supplements
Companion Website
study.sagepub.com/murphy
Password-protected Instructor Resources include the following:
- Editable, chapter-specific PowerPoint® slides offer complete flexibility for creating a multimedia presentation for your course.
It is a well-researched and comprehensive book. It discusses strengths and limitation of different practices related to performance management
Management School, Liverpool University
February 24, 2021
Sage College Publishing
