List of Case Studies, Self-Assessments, Ethical Checkpoints, and Contemporary Issues in Organizational Ethics
Introduction: Making the Case for Studying Organizational Ethics
Acknowledgments
About the Author
Part One: Practicing Personal Ethics in the Organization
Chapter 1: Ethical Competencies and Perspectives
Developing Ethical Competencies
Defining Organizational Ethics
Chapter 2: Ethical Decision Making and Action
Components of Ethical Behavior
Chapter 3: Components of Personal Ethical Development
Component 1: Discovering Vocation
Component 2: Identifying Personal Values
Component 3: Developing Character
Component 4: Creating a Moral Identity
Component 5: Drawing Upon Spiritual Resources
Part Two: Practicing Interpersonal Ethics in the Organization
Chapter 4: Ethical Interpersonal Communication
Dialogue: An Ethical Framework for Interpersonal Communication
Ethical Communication Competencies
Chapter 5: Exercising Ethical Influence
Ethical Issues in Influence
Chapter 6: Ethical Conflict Management
Conflict in Organizational Life
Becoming an Ethical Conflict Manager
Resolving Conflict Through Ethical Negotiation
Combating Aggression and Sexual Harassment
Part Three: Practicing Leadership, Followership, and Group Ethics
Chapter 7: Leadership and Followership Ethics
Chapter 8: Improving Group Ethical Performance
Acting as a Morally Responsible Team Member
Responding to Ethical Danger Signs
Part Four: Practicing Ethics in Organizational Systems
Chapter 9: Building an Ethical Organization
Components of Ethical Culture
Chapter 10: Managing Ethical Hot Spots in the Organization
Ethical Finance and Accounting
Ethical Human Resource Management
Chapter 11: Promoting Sustainable Organizational Citizenship
The Organization as Citizen
Components of Organizational Citizenship
Promoting Organizational Citizenship
Chapter 12: Ethics in a Global Society
The Dangers of Globalization and the Challenges of Ethical Diversity
Developing Cross-Cultural Ethical Competence
Notes
References
Index