this was somewhat off target, had hoped for more organizaitonal relevant examples etc. this was more towards literacy studies and such.
This is a superb book for those grappling with how to use documents in research - it takes approaches that are often methodologically opaque but theoretically influential such as ethnomethodology and actor-network theory and the work of Foucault - and clearly explicates their insights and applications. The chapter on "Documents as Evidence" is essential reading for those engaging with systematic reviews and meta-analysis and the biases therein.
This book makes using documents an easy thing to do. Recommended for anyone conducting research within their own organisation where access to data is relatively easy.
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