PART ONE: THE CONTEXT OF IDEAS
Introduction
Michael Oakeshott
Rationalism in Politics
Michel Foucault
Governmentality
John Gray
Limited Government
H Simon
The Criterion of Efficiency
John Stewart and Stewart Ranson
Management in the Public Domain
Leonard Wrigley and David McKevitt
Professional Ethics, Government Agenda and Differential Information
PART TWO: CONTROL AND IMPLEMENTATION
Introduction
Richard Rose
Charges as Contested Signals
Andrew Dunsire, Keith Hartley and David Parker
Organizational Status and Performance
Joseph M Jacob
Lawyers Go to Hospital
Anthony Hopwood
Accounting and the Pursuit of Efficiency
Vicki Eaton Baier, James G March and Harald S[oe together]tren
Implementation and Ambiguity
L Challis et al
Investigating Policy Coordination
PART THREE: RESPONSIVENESS AND PERFORMANCE
Introduction
Patricia Day and Rudolf Klein
Interpretations and Implications
Neil Carter
Performance Indicators
`Backseat Driving' or `Hands Off' Control
Rosabeth Moss Kanter and David V Summers
Doing Well While Doing Good
Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple-Constituency Approach
Margareta Bertilsson
The Welfare State, the Professions and Citizens
Jenny Potter
Consumerism and the Public Sector
How Well Does the Coat Fit?
V Lynn Meek
Organizational Culture
Hans Weggemans
Personnel and Public Management