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Effective Training
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Effective Training
Systems, Strategies, and Practices

Seventh Edition


September 2023 | 496 pages | SAGE Publications, Inc

Formerly published by Chicago Business Press, now published by Sage

Effective Training: Systems, Strategies, and Practices is unique in its integration of theory with effective and practical training applications. Authors P. Nick Blanchard, James W. Thacker, and Dana Cosby examine the relationship between change management and training, introduce the ADDIE model as an overarching framework for the training process, and consider perspectives relevant to small businesses. Additionally, this text provides a step-by-step process for developing learning objectives and highlights the importance of integrating both learning and design theories in creating successful training programs.

The Seventh Edition adds new material while enhancing the ease of reading and understanding. The end of each relevant chapter (needs analysis, design, development and implementation, and evaluation) features an example of the process of developing an actual training program (Fabrics, Inc.). At the end of each chapter are discussion questions, cases, and exercises to enhance understanding.


 
Preface
 
1 Training in Organizations
The ADDIE Model

 
Alternative Training Process Models

 
So What To Use ADDIE Or SAM

 
Important Concepts And Meanings

 
Key Issues For Training

 
A Career In Training

 
Focus On Small Business

 
 
2 Aligning Training With Strategy
Strategic Planning

 
Factors Of Concern To Organizations

 
Change Management

 
Putting It All Together

 
Focus On Small Business

 
 
3 Learning, Motivation, and Performance
A Few Words About Theory

 
Understanding Motivation And Performance

 
Understanding Learning

 
Social Learning Theory

 
Aligning Training Design With Learning Process

 
Motivation To Learn

 
Training That Motivates Adults To Learn

 
 
4 Needs Analysis
Why Conduct A Training Needs Analysis?

 
A Few Words About Worldwide Technologies

 
When To Conduct A TNA

 
The TNA Model

 
Where To Look For The Trigger (Pg)

 
How To Conduct A TNA

 
Rapid Needs Analysis

 
Output Of TNA

 
Approaches To TNA

 
Focus On Small Business

 
TNA And Design

 
TNA And Evaluation

 
Reminder

 
 
5 Training Design
A Word About Worldwide Technologies

 
Organizational Constraints

 
Developing Objectives

 
Why Use Training Objectives?

 
Facilitation Of Learning: Focus On The Trainee

 
Facilitation Of Learning: Focus On Training Design

 
Facilitation Of Transfer: Focus On Training

 
Facilitation Of Transfer: Focus On Organizational Intervention

 
Focus On Small Business

 
Outcomes Of Design

 
Reminder

 
 
6 Traditional Training Methods
Lectures And Demonstrations

 
Games And Simulations

 
Putting It All Together

 
Blended Learning

 
On-The-Job Training

 
Matching Methods With Outcomes

 
Informal Learning

 
Audiovisual Enhancements To Training

 
 
7 Electronic Training Methods
The Learning Technology Ecosystem

 
Delivery Channel Options

 
Learning Management Systems

 
E-Training Delivery Systems

 
Technology Enhanced Training Process

 
Strengths And Limitations Of E-Training

 
Cypersecurity Considerations

 
 
8 Development, Implementation, And Transfer Of Training
A Word About Worldwide Technologies

 
Development Of Training

 
Instructional Strategy

 
The Trainer

 
Overview Of The Implementation Of Training

 
Implementation Ideas For Training Structure

 
Implementation Ideas For Trainers

 
Dry Run

 
Pilot Program

 
Transfer Of Training

 
Reminder

 
 
9 Evaluation Of Training
A Word About Worldwide Technologies

 
Rationale For Evaluation

 
Resistance To Training Evaluation

 
So We Must Evaluate

 
Types Of Evaluation Data Collected

 
Focus On Small Business

 
Reminder

 
 
10. Employee And Management Development
Employee Development

 
Management Development

 
Our Approach To Management Development

 
General Overview Of The Managerial Job

 
General Characteristics Of Managers

 
Integration: Strategies And Management Characteristics

 
Management Development Implications

 
Sources Of Knowledge/Skill Acquisition

 
Training For Executive-Level Management

 
Focus On Small Business

 
 
11. Key Areas And The Future Of Organizational Training
Orientation (Onboarding)

 
Diversity Equity, And Inclusion Training

 
Sexual Harassment Training

 
Team Training

 
Cross-Cultural Training

 
Other Training Programs And Issues

 
The Future Of Training And Development

 

Supplements

Instructor Resource Site
Online resources included with this text

The online resources for your text are available via the password-protected Instructor Resource Site, which offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides.
Key features
NEW TO THIS EDITION:
  • Chapter opening cases and boxed readings have been removed to provide greater focus on essential course concepts.
  • Chapter content has been thoroughly updated to account for current events, as well as new research and concepts, such as:
    • coverage of the impact of COVID-19 on training
    • audio training, virtual classrooms, and webcasting
    • artificial intelligence and cybersecurity
    • new material on diversity, equity and inclusion
    • new Bureau of Labor Statistics data
KEY FEATURES:
  • Uses a contingency approach for training, rather than a "one best way," by identifying alternative approaches and their associated strengths and limitations.
  • Learning Objectives are provided at the beginning of each chapter to facilitate student learning and focus.
  • Questions, cases, and exercises are included at the end of each chapter to enhance understanding through active application of the concepts covered.
  • Offers a small business perspective to training and its implementation, including sections geared specifically toward small businesses.
  • Additional resources are also available, including an Instructor's Manual with sample syllabi, a PowerPoint Lecture Presentation Package featuring PowerPoint slides of all tables and figures, and a test bank of questions for each chapter.

For instructors

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