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In observance of the 2024 holiday season, Sage offices will be closed Monday December 23rd through Wednesday January 1st. Normal operations, including shipping for orders placed during the closure, will resume on Thursday January 2nd. For technical support during this time, please visit our technical support page for assistance options. 

We wish you a wonderful holiday season. Thank you. 

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Usability Testing FAQs

If you’ve been invited by Sage to participate in usability testing, you might have some questions (such as ‘what’s that?’). We’ve created this page to answer some of the most common questions.

What is usability testing?

Usability testing is where we ask people to use a website or app and observe what they find easy, what they find more difficult, and how they feel about their experience.




Issue Production

Adherence to issue due dates is imperative to ensure on-time issue publication, as this can affect your journal’s institutional subscriptions, impact factor, and subscription revenue. Please remember the following for smooth sailing through issue production:


Terms of Use

SSC is under copyright and the Provider's Guide and Participant's Workbook cannot be copied in part or in whole without written permission of the authors and Sage Publications. No separate parts or pieces of the document may be copied for use in the delivery of the curriculum.




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