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Communicating with Learners in the Lifelong Learning Sector
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Communicating with Learners in the Lifelong Learning Sector



April 2010 | 144 pages | Learning Matters
Communication is a key theme of the QTLS Standards. This accessible book helps readers to understand the theories and principles that underpin effective communication and apply this theory to improve their communication with learners, colleagues and others in professional life. It examines the environment of educational settings and looks at how individuals themselves communicate with the sector. It gives detailed advice on communication skills and promoting a supporting learning environment. It goes on to include notes on communicating for specific teaching situations, inclusion and working with colleagues. Finally, it covers resources for communication and their adaptation for different situations.

 
Introduction
 
Communication theory: process, perception and interaction
 
Listening and speaking skills
 
Non-verbal communication, writing and reading skills
 
The human factor in communication
 
Communicating for inclusivity
 
Managing behaviour through communication
 
Communicating with large groups and with distance learners
 
Communicating within organisations
 
Communicating with colleagues
 
Resources

good, sound advice and easy to follow

Miss Deborah Young
Work Ready People, hit
May 22, 2015

A key text for supporting those units relating to communication, as well as a practical guide for teaching practice and development of minimum core skills.

Ms Nicky Hawkins
Education , South Devon College
October 7, 2014

A good book for the DTTLS course and our module Communication and Student Support in particular.

Mrs Jennifer Marshall
School of Education, Derby University
March 29, 2012

For instructors

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ISBN: 9781844457083

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ISBN: 9781844453771
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