Human Resource Information Systems
Basics, Applications, and Future Directions
Sixth Edition
Edited by:
- Richard D. Johnson - Washington State University
- Kevin D. Carlson - Virginia Tech, USA
- Michael J. Kavanagh - University at Albany, State University of New York
January 2025 | 576 pages | SAGE Publications, Inc
Human Resource Information Systems: Basics, Applications, and Future Directions is a one-of-a-kind book that provides a thorough introduction to the field of Human Resource Information Systems (HRIS) and shows how organizations today can leverage HRIS to make better people decisions and manage talent more effectively. Unlike other texts that overwhelm students with technical information and jargon, this revised Sixth Edition offers a balanced approach to dealing with HR issues and IT/IS issues by drawing from experts in both areas. Authors Richard D. Johnson, Kevin D. Carlson, and Michael J. Kavanagh cover the latest research and developments in information security, artificial intelligence, cloud computing, social media, and HR analytics. Numerous examples, best practices, discussion questions, and case studies, make this book the most student-friendly and current in the market.
Preface
Acknowledgments
Part I • Human Resource Information Systems (HRIS)
Richard D. Johnson and Kevin D. Carlson
Chapter 1 • The Evolution of HRM and HRIS
Human Resource Management
Human Resource Information Systems (HRIS)
People
Processes
Technology – The HRIS Architecture
The Value and Risks of HRIS
Evolution of HRM and HRIS
Themes of the Book
Summary
Key Terms
Discussion Questions
Chapter 2 • Strategic and International Considerations for Electronic HRM
Introduction
Organization Strategy and HRM
eHRM Goals
eHRM and the HRM Function
Going Global
International HRM
HRM in Global Organizations
Summary
Key Terms
Discussion Questions
Part II • Managing HRIS Implementations
Lisa M. Plantamura and Richard D. Johnson
Chapter 3 • Preparing for a New or Upgraded HRIS
Introduction
Change Management
Resistance to Change
The Systems Development Life Cycle
Alternate Approaches to System Development
Needs Analysis
Summary
Key Terms
Discussion Questions
Richard D. Johnson, James H. Dulebohn, & Michael D. Bedell
Chapter 4 • Managing HRIS Design & Implementation
Introduction
Design Considerations During the Systems Development Life Cycle
Logical Design
Physical Design
Working With Vendors
Assessing System Feasibility
HRIS Implementation
Summary
Key Terms
Discussion Questions
Kevin D. Carlson and Michael J. Kavanagh
Chapter 5 • Justifying HRIS Investments
Analyzing HRIS Investments
HRIS Benefit-Cost Analysis
Estimating the Value of Indirect Benefits
Approaches for Estimating the Value of Indirect Benefits
Avoiding Common Problems
Packaging the Analysis for Decision Makers
Summary
Key Terms
Discussion Questions
Part III • HRIS Applications
Christopher J. Hartwell, Jake T. Harrison, Linda C. Isenhour
Chapter 6 • HR Administration and HRIS
Introduction
The HRIS Environment and Other Aspects of HR Administration
HRM Administration and Organizing Approaches
Theory and HR Administration
Legal Compliance and HR Administration
HR Administration and Equal Employment Opportunity
Summary
Key Terms
Discussion Questions
Richard D. Johnson and Michael J. Kavanagh
Chapter 7 • Talent Management and HR Planning
Introduction
Talent Management
Talent Management Goals
Technology and Talent Management
Human Resource Planning
Job Analysis
Summary
Key Terms
Discussion Questions
Kimberly M. Lukaszewski and David N. Dickter
Chapter 8 • Recruitment and Selection in an Internet Context
Introduction
Recruitment and Technology
The Impact of Online Recruitment on Recruitment Objectives
Designing for Recruiting Online
Online Recruitment Guidelines
Employee Selection
Technology Issues in Selection
Demonstrating the Value of Selection Using HRIS Applications
Summary
Key Terms
Discussion Questions
Ralf Burbach and Steven D. Charlier
Chapter 9 • Training and Development
Introduction
Training and Development: Strategic Implications and Learning Organizations
Success Factors in E-learning
Training Metrics and Benefit-Cost Analysis
HRIS Applications in Training
Summary
Key Terms
Discussion Questions
Charles H. Fay and Hadi El-Farr
Chapter 10 • Rewarding Employees and HRIS
Introduction
Performance Management
Compensation
Benefits
Payroll
Summary
Key Terms
Discussion Questions
Part IV • Advanced HRIS Applications and Future Trends
Kevin D. Carlson and Michael J. Kavanagh
Chapter 11 • Workforce Analytics
Introduction
A Brief History of Workforce Analytics
Historical Metrics and Workforce Analytics and their Limitations
Contemporary HR Metrics and Workforce Analytics
Workforce Analytics and Organizational Effectiveness
An Example Analysis: The Case of Staffing
Building a Workforce Analytics Function
Useful Things to Remember About Workforce Analytics
Summary
Key Terms
Discussion Questions
Humayun Zafar and Dianna L. Stone
Chapter 12 • HRIS Privacy and Security
The Importance of Privacy and Security
Employee Privacy in a Global Environment
Worldwide Privacy Laws
Employee Privacy Threats
Components of Information Security
Information Policy and Management
Contingency Planning
Summary
Key Terms
Discussion Questions
Stephanie L. Black and Andrew F. Johnson
Chapter 13 • The Role of Social Media in HR
Introduction
Social Medial Platform Adoption
Social Media and HR Practices
Concerns Over Social Media
Guidelines for Corporate Social Media Policies
Research-Based Tips for the Use of Social Media in HR
Summary
Key Terms
Discussion Questions
Stefan Strohmeier
Chapter 14 • Artificial Intelligence in Human Resource Management
Introduction
Definition of Artificial Intelligence
Categorization by Capability
Categorization by Physicality
Categorization by Method
Categorization by Subfield
Application of Artificial Intelligence in HRM
Opportunities and Threats of Artificial Intelligence
Summary
Key Terms
Discussion Questions
Richard D. Johnson and Kevin Carlson
Chapter 15 • Emerging Trends and the Future of HRIS
Drivers of the Future of Work
Future Trends in Innovative Responses in HRM and HRIS
Future Trends in Technology
Future Trends in Processes
Future Trends in People
Summary
Key Terms
Discussion Questions
Glossary
References
About the Editors
About the Contributors
Notes
Index
Supplements
Sample Materials & Chapters
CH01 - The Evolution of HRM and HRIS
CH02 - Strategic and International Considerations for Electronic HRM