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Su Mi Dahlgaard-Park is currently a professor at the Institute of Service Management, Lund University, Sweden. She is co-founder and has been co-chair of the international QMOD-ICQSS conferences since 1997. She is one of the leading scholars within the research areas of quality and services management, knowledge management (KM), human resource management (HRM), and other related research areas, where she has published more than 150 scientific articles and books.