VOLUME ONE
PART ONE: LINKING PAST TO PRESENT: REFLECTING ORIGINS IN CONTEMPORARY GLOBAL TRENDS
Richard Stillman II
The Peculiar 'Stateless' Origins of American Public Administration and the Consequences for Government Today
Jos Raadschelders and Mark Rutgers
The Evolution of Civil Service Systems
Christopher Pollitt and Geert Bouckaert
The Nature of Public Management Reform
John Burns and Bidhya Bowornwathana
Asian Civil Service Systems in Comparative Perspective
B. Guy Peters
Administrative Traditions and the Anglo-American Democracies
John Burns
Western Models and Administrative Reform in China
Pragmatism and the Search for Modernity
PART TWO: ORIGINS AND EARLY MODELS OF PUBLIC PERSONNEL MANAGEMENT
Frederick Taylor
Scientific Management
Max Weber
Bureaucracy
Mary Parker Follett
The Giving of Orders
Chester Barnard
Informal Organizations and Their Relation to Formal Organizations
William Mosher
Public Administration
The Profession of Public Service
Martha Derthick
Professionalization of Personnel
Christopher Hood
A Public Management for All Seasons?
VOLUME TWO
PART THREE: HR AND POLITICS
Norton Long
Power and Administration
Brian Chapman
Politics and Administration
Herbert Kaufman
Emerging Conflicts in the Doctrines of Public Administration
Patricia Ingraham and David Rosenbloom
Political Foundations of the American Federal Service
Rebuilding a Crumbling Base
Walter Broadnax
From Civil Rights to Valuing Differences
George Frederickson
Toward a New Public Administration
Mary Guy
In Search of Middle Ground
Preachy, Screechy and Angry versus Soft, Sweet and Compliant
PART FOUR: HR AS MANAGEMENT
Luther Gulick
Notes on the Theory of Organization
Abraham Maslow
A Theory of Human Motivation
James Perry
Measuring Public Service Motivation
An Assessment of Construct Reliablity and Validity
Carolyn Ban
Bureaucratic Constraints, Administrative Coping Strategies and the Potential for Reform
Henry Mintzberg
Managing Government, Governing Management
Carolyn Ban and Norma Riccucci
Public Personnel Management
Where Has It Been? Where Is It Going?
Lana Stein
The Political Context of Public Personnel Administration
Sally Coleman Selden
Innovations and Global Trends in Human Resource Management Practices
J. Edward Kellough and Sally Coleman Selden
The Reinvention of Public Personnel Administration
An Analysis of the Diffusion of Personnel Management Reforms in the States
Sonia Ospina and James F. O'Sullivan
Working Together
Meeting the Challenges of Workforce Diversity
Patricia Ingraham and Nadia Rubaii-Barrett
Human Resource Management as a Core Dimension of Public Administration
James Thompson
Labor Management and Partnership
Stephanie P. Terry and Larry Terry
From the New Public Management to the New Democratic Governance
Leadership Opportunities and Challenges
J. Bryson and B. Crosby
A Leadership Framework for Cross-Sector Collaboration
VOLUME THREE
PART FIVE: HR AND STRATEGIC MANAGEMENT/PERFORMANCE MANAGEMENT
Patricia Ingraham
Of Pigs in Pokes and Policy Diffusion
Another Look at Pay-for-Performance
Willa Bruce and Christine Reed
Preparing Supervisors for the Future Work Force
The Dual-Income Couple and the Work-Family Dichotomy
Nicola Bellé
Così Fan Tutte? Adoption and Rejection of Performance-Related Pay in Italian Municipalities: A Cross-Sector Test of Isomorphism
Dave Ulrich, Jack Zenger and Norm Smallwood
Becoming a Results-Based Leader
Wendell Lawther
The Role of Public Employees in the Privatization Process
Personnel and Transition Issues
Soonhee Kim
Participative Management and Job Satisfaction
Lessons for Management Leadership
Sharon Mastracci and James Thompson
Non-Standard Work Arrangements in the Public Sector
Yilin Hou, Donald Moynihan and Patricia Ingraham
Capacity, Management and Performance
Richard Walker and George Boyne
Public Management Reform and Organizational Performance
An Empirical Assessment of the U.K. Labour Government's Public Service Improvement Strategy
Christopher Pollitt
Simply the Best? The International Benchmarking of Reform and Good Governance
Donald Moynihan
The Politics Measurement Makes
Performance Management in the Obama Era
PART SIX: HRM AND TECHNOLOGY
Edward Friedland
Turbulence and Technology
Public Administration and the Role of Information-Processing Technology
Sharon Dawes
Human-Resource Implications of Information Technology in State Government
Jane Fountain
Enacting Technology
An Institutional Perspective
Soonhee Kim
Factors Affecting State Government Information Technology Employee Turnover Intentions
Soonhee Kim and Hyangsoo Lee
The Impact of Organizational Context and Information Technology on Employee Knowledge-Sharing Capabilities
Christopher Hood
The Tools of Government in the Information Age
Theresa Pardo, J. Ramon Gil-Garcia and Luis Luna-Reyes
Collaborative Governance and Cross-Boundary Information Sharing
Envisioning a Networked and IT-Enabled Public Administration
VOLUME FOUR
PART SEVEN: REFORMING HRM
Heather Getha Taylor
Policy Parallels
Applying Lessons from Chief CSRA Architect, Alan K. Campbell to Contemporary Personnel Reform Efforts
Jonathan Boston
The Theoretical Underpinnings of Public Sector Restructuring in New Zealand
Hal Rainey
Facing Fundamental Challenges in Reforming Public Personnel Administration
Hal Rainey and Paula Steinbauer
Galloping Elephants
Developing Elements of a Theory of Effective Government Organizations
John Burns
Explaining Civil Service Reform in Asia
Lah Tae Joon and James Perry
The Diffusion of Civil Service Reform Act of 1978 in OECD Countries
Bidhya Bowornwathana
Bureaucrats, Politicians and the Transfer of Administrative Reform into Thailand
Jose Luis Mendez
Implementing Developed Countries' Administrative Reforms in Developing Countries
Merilee Grindle
Governance Reform
The New Analytics of Next Steps
PART NINE: ETHICS, INTEGRITY AND CORRUPTION
Fritz Morstein Marx
Administrative Ethics and the Rule of Law
Paul Appleby
Government and Morality
Debra Stewart
Managing Competing Claims
An Ethical Framework for Human Resource Decision-Making
Melanie Manion
Beyond Enforcement
Anti-Corruption Reform as a Problem of Institutional Design
Gerald Caiden
Dealing with Administrative Corruption
Terry Cooper
The Emergence of Administrative Ethics as a Field of Study in the United States
Yong Lee and David Rosenbloom
The World of a Reasonable Public Servant
Rosemary O'Leary
Guerrilla Employees
Should Managers Nurture, Tolerate or Terminate Them?
PART NINE: LOOKING FOWARD
Barbara Romzek and Melvin Dubnick
Accountability in the Public Sector
Lessons from the Challenger Tragedy
Willy McCourt
Public Management in Developing Countries
From Downsizing to Governance
Matt Andrews
The Good Governance Agenda
Beyond Indicators without Theory
Donald Kettl
Governance for the 21st Century
Geert Bouckaert
New Public Leadership for Public Service Reform
Rosemary O'Leary et al
Public Managers in Collaboration
Donald Moynihan
Performance, Reform and Governance