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Communication in Everyday Life
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Communication in Everyday Life
A Survey of Communication

Fourth Edition
  • Steve Duck - The University of Iowa, USA, Rhetoric Dept, USA, University of Iowa, USA
  • David T. McMahan - Missouri Western State University, USA
January 2020 | 384 pages | SAGE Publications, Inc
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Communication in Everyday Life: A Survey of Communication offers an engaging introduction to communication based on the belief that communication and relationships are always interconnected. Best-selling authors Steve Duck and David T. McMahan incorporate this theme of a relational perspective and a focus on everyday communication to show the connections between concepts and how they can be understood through a shared perspective. Students will learn how topics in communication come together as part of a greater whole, as well as gain practical communication skills, from listening to critical thinking and using technology to communicate. The Fourth Edition includes enhancements to its proven pedagogical features that reflect updates in research, cultural and societal changes, and emerging issues.      

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I. COMMUNICATION FOUNDATIONS
 
1. An Overview of Communication
Learning Outcomes

 
Everyday Communication and the Relational Perspective

 
What Is Communication?

 
Communication Is Symbolic

 
Communication Requires Meaning

 
Communication Is Cultural

 
Communication Is Relational

 
Communication Involves Frames

 
Communication Is Both Presentational and Representational

 
Communication Is a Transaction

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
II. COMMUNICATION SKILLS
 
2. Identities, Perceptions, and Communication
Learning Outcomes

 
Basic Assumptions of Identity Creation

 
Identities and Perceptions

 
Transacting Identities: Communication and Performance

 
Transacting Identities: Self-Disclosure

 
Transacting Identities: Other People

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
3. Verbal Communication
Learning Outcomes

 
How Is Verbal Communication Symbolic?

 
Kenneth Burke’s Pentad

 
Functions of Verbal Communication

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
4. Nonverbal Communication
Learning Outcomes

 
Misconceptions About Nonverbal Communication

 
What Is Nonverbal Communication?

 
The Functions of Nonverbal Communication

 
Types of Nonverbal Communication

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
5. Culture and Communication
Learning Outcomes

 
How Can Culture Be Identified and Studied?

 
Structure-Based Cultural Characteristics

 
Transacting Culture

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
6. Listening
Learning Outcomes

 
Why Is Listening Important?

 
Active Listening

 
Engaged and Relational Listening

 
Critical Listening

 
Recognizing and Overcoming Listening Obstacles

 
Listening Skills

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
III. COMMUNICATION CONTEXTS
 
7. Personal Relationships
Learning Outcomes

 
What Are Personal Relationships?

 
Benefits of Personal Relationships

 
Initiating Relationships: Attraction and the Relationship Filtering Model

 
Developing and Maintaining Relationships

 
Coming Apart

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
8. Family Communication
Learning Outcomes

 
Families as . . .

 
Change and Disruption in Family Life

 
Families Communicate!

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
9. Groups and Leaders
Learning Outcomes

 
What Is a Group?

 
Characteristics of Groups

 
Group Development and Decision Making

 
Group Decision Making Is About Relationships

 
Leadership

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
10. Communication and the Workplace
Learning Outcomes

 
Learning About the Workplace

 
Going to Work: The Workplace as a Special Frame

 
The Workplace as a Culture

 
The Workplace as Relationships

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
11. Health Communication
Learning Outcomes

 
Culture, Society, and Health

 
Health Communication

 
Patient–Provider Relationships

 
Social Networks and the Primary Health Goals of Support

 
Media, Technology, and Health

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
12. Technology and Media in Everyday Life
Learning Outcomes

 
Perceptions of Technology and Media

 
The Relational Uses of Technology and Media

 
Cell Phones and Relationships

 
Maintaining Relationships and the Internet

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
13. Interpersonal Influence
Learning Outcomes

 
Presenting to Others and Relating to Audiences

 
Sequential Persuasion

 
Emotional Appeals

 
Compliance Gaining

 
Fallacious Arguments

 
And So . . .

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
14. Interviewing
Learning Outcomes

 
Preparing for an Interview

 
Interviews

 
Pre-Interview Responsibilities

 
Beginning an Employment Interview

 
Asking the Questions During an Employment Interview

 
Answering the Questions During an Employment Interview

 
Concluding an Employment Interview

 
Post-Interview Responsibilities

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
Appendix: The Discipline of Communication
Learning Outcomes

 
The Development of a Discipline

 
The Emergence of Areas of Study

 
Coming Together as Communication Studies

 
Future of Communication and the Relational Perspective

 
Methods of Studying Communication

 
Social Scientific Approach

 
Interpretivist Approach

 
Critical Approach

 
Areas in the Discipline of Communication

 
Final Thoughts and Your Future

 
Learning Outcomes Revisited

 
Key Concepts

 
Communication and You

 
Technology Connections

 
 
Glossary
 
References
 
Index

Supplements

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“Communication in Everyday Life is a wonderful resource for students aspiring to learn more about relationships, media, and communication. It is practical and reminds readers of the many ways we can improve our communication skills to better serve us in areas such as the workplace, family settings, and healthcare. With tremendous attention to detail, the text is an excellent foundation for students as they begin studying communication.”

Alison N. Novak
Rowan University

“Communication in Everyday Life delivers on the promise of its title: it demonstrates to students through explanation, research, and well-chosen examples how communication is the fabric of relationships, which emerge, exist, and end in everyday interaction. This book helps students to understand how they create their identity, their relationships, their families, their cultures, and their careers through everyday communication. It balances theory and insight with tools to improve communication skills, and it therefore offers a tremendous practical benefit to students.”

Lance Brendan Young
Western Illinois University-Quad Cities

"Communication In Everyday Life is a student-focused, student-minded text that approaches communication not as an abstract process, but as the primary mechanism which defines our lives and our reality.”

Andrew F. Rosbury
Collin College

“A very comprehensive survey of interpersonal communication on a wide array of levels that is easy to understand and is appealing to any audience.”

Christopher H. Smejkal
St. Louis Community College at Meramec

“This textbook provides a unique perspective on communication that allows students to become more aware of the impact of communication in their lives.”

Heidi L. Muller
University of Northern Colorado

"A fun and thorough conversation about communication."

Brigit K. Talkington
University of Nebraska Lincoln

“This book provides a well-written and interesting look at all aspects of communication. My students actually enjoy reading it!”

Donna L. Halper
Lesley University

“This text is an excellent choice for an Introduction to Communication Studies course—it is understandable, relatable, and does a great job integrating current research in a variety of communication contexts.”

Lisa Weckerle
Kutztown University of Pennsylvania
Key features
NEW TO THIS EDITION:
  • Communication and Career boxes present students with guides to integrate the material into their careers, helping them understand how the material applies to career success. 
  • Communication and Social Engagement boxes examine the material in connection to social and civic engagement and activism. 
  • Diverse Voices boxes expand discussion of content to a multicultural perspective, preparing students for today’s diverse world. 

KEY FEATURES:

  • A conversational and engaging writing style makes the book accessible to readers across varying levels of academic preparedness and diverse life experiences.  
  • A unifying theme of a relational perspective recognizes that relationships are central to people’s understanding of the world.
  • Focus on everyday communication recognizes that while most communication is seemingly ordinary, it is also the place where most interpersonal and life situations take place.
  • Learning Outcomes identify for readers what they should be able to complete after reading the chapter.
  • Photographs with accompanying questions allow students to assess their understanding of the material; specific questions to the questions are provided on the open access student study site.
  • Disciplinary Debate boxes encourage critical thinking by asking students to consider competing views within communication scholarship or positions that counter those presented in the text. 
  • Ethical Issue boxes address an increasingly important area of focus in the discipline by urging students to contemplate and develop a position regarding ethical quandaries that arise in communication.
  • Technology Connections features lead students to draw from media to further explore the issues discussed in each chapter.
  • Learning Outcomes Revisited encourage review of chapter material through a pedagogical structure rather than a simple chapter summary.

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